IPacket Networks owns and manages the Access Point equipment installed in your unit/location. If you would like to change the WiFi password, please create and submit a ticket with the request and adhere to the WiFi Password and/or Network Name requirements listed below. There is no change to create a custom WiFi network or password.
Please be advised, IPacket is not responsible for providing or distributing custom WiFi passwords to Guests and/or Renters. If the WiFi password is changed from the default password, requestors must obtain the custom password from the property/unit Owner.
IPacket can also create a custom WiFi network name (SSID) and password specifically for Owners or Guests. This is particularly helpful for those that have a large quantity of WiFi connected devices (i.e. Ring doorbell, smart thermostat, TV's, cameras, printer, etc.), and want to keep those devices connected on a separate network.
Custom WiFi Password Requirements:
- Must be a minimum of 8 characters
- Letters and numbers only
- No special characters (i.e. !*&%$)
Custom WiFi Network Name (SSID) Requirements:
- The network name must contain your unit number (i.e. Owner-ILR-406)
- Custom networks must be password-protected
- Network names must be distinguishable from one another (i.e. you cannot have two WiFi networks named "ILR-406" and "406-ILR"
Contact Customer Support:
(877) 912-1550
Create a customer support request
Contact Billing:
(850) 588-1112
